State Farm® Insurance Agent Jay Ems
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jim Sweeney
June 26, 2024
"If you're looking for insurance this is the place for you period; very accommodating and the best around"
"Hi, I appreciate you allowing my team and I to provide you with an exceptional experience. We hope to serve your insurance needs for a lifetime. - Jay "
Kerry Fitzpatrick
June 25, 2024
"This was my first time getting car insurance for myself and Jay made it a breeze! We have a non-standard situation since my husband isn’t from the US and we weren’t sure what that would mean for car insurance. Jay had all the answers. He was prompt to respond to my messages and questions and really went above and beyond. This was especially comforting because I’ve just moved back to the US and there is a lot to sort out to start afresh! Thanks again Jay!!"
"Kerry, I appreciate your kind review. We always want these processes to be smooth and transparent. The efficiency and integrity in which we conduct our services will always remain of importance to this team. - Jay"
Maggie Drews
April 24, 2024
"My husband and I have been customers of Jay Ems for years. We have coverage for our vehicles, home and jewelry. I can't stress enough how much we appreciate Jay. He's truly priceless with a part of adulting that can stink. We'll never deal with anyone else. Contact Jay to switch your insurance and I take gift cards as a thank you. 😂🤟🥳"
"Maggie, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing! - Jay"
ToryandSonya Tipp
March 26, 2024
"Jay and his staff have always done a great job for us. I just don’t worry about things, because I know Jay has our back."
"Hello, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - Jay "
Marcus Ngo
March 25, 2024
"Keep up the good work Jay!"
"Marcus, we appreciate your business! Thank you! - Jay"
Olivia Hinen
March 25, 2024
"Jay and his team are great! They helped my husband and I set up our home and auto policies when we moved to the area. Would highly recommend!"
"Olivia, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Jay"
Jon Till
March 25, 2024
"Great Agent! Great Service! Very responsive!"
"Jon, we appreciate this kind feedback very much! - Jay"
Navin Jiwnani
March 25, 2024
"Great office to work with, knowledgeable and responsive.Especially good with life insurance."
"Navin, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Jay"
Robert Bailey
March 24, 2024
"Jay Ems is not a good agent. I canceled my 2 policies because of the price increase and Jay refuses to cancel my homeowner so I am now getting charged for 2 policies. I had to file a complaint against him and now sue him for my money back. Stay far away from him. If you would have done your job I would not have to text yo on a Saturday night. But you ignored the email I sent as you requested. And you will not hear from me. Yo will here from State farm the BBB and if needed for the money yo cost me my Lawyer."
"3/23/24 Robert. It’s funny that I’m not a good agent. You text my personal cell at 9pm on a Saturday night and I asked you to contact my office during business hours on monday. I’m sorry I spend time with my family during the weekend. I hope you have a great weekend! Look forward to your call on Monday 3/24/24 Interestingly enough, I went back through our email exchange and I told you to send me the quotes from the other company and I would review them to confirm you weren’t losing anything. Which I did and I advised you to go with that company. Guess that makes me a bad agent. You’re paying legal fees now? What are you suing me for? The email that you sent me said that you were going to sue me and that your son is in attorney and it wouldn’t cost you a dime. I’ve screenshotted each one of your responses and edited responses. It’s borderline harassment! I hope whatever issues you’re having with life get better. "
lisa mccafferty
March 24, 2024
"Jay is an excellent agent. We have dealing with him and State Farm with multiple auto and business policies for years. Very responsive anytime we text or call him. Couldn’t ask for more."
"Lisa, you're a 10 star customer! Thank you for supporting our State Farm Agency! We will always be here for you. - Jay"
Tim Guzak
March 24, 2024
"I recently had the pleasure of working with Jay Ems and cannot sing his praises enough. From the moment I reached out for assistance with my car insurance needs, they provided exemplary service and support. Jay Ems was not only knowledgeable about all aspects of car insurance but also took the time to understand my specific needs and circumstances. He patiently answered all of my questions, provided clear explanations of different policy options, and helped me find the perfect coverage tailored to my requirements. What truly sets Jay Ems apart is his unparalleled dedication to customer satisfaction. He was responsive, reliable, and went above and beyond to ensure I felt confident and secure with my insurance choices. I truly felt like a valued client throughout the entire process. Thanks to Jay Ems, I now have peace of mind knowing that I have the best possible coverage at an affordable rate. I highly recommend his services to anyone in need of top-notch car insurance assistance. Five stars all the way!!"
"Tim, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Jay"
A RGACC
March 24, 2024
"Personable, responsive and a family man. Integrity is lacking nowadays but not with Jay Ems."
"Hello, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Jay"
Raymond Coleman
March 24, 2024
"Jay is absolutely amazing at what he does! He helped me out with all my options for life insurance and home, and he had everything sorted for me within an hour of my call. I can't thank him enough for his professionalism and efficiency. Jay is definitely the go-to person for all your insurance needs! 🙌🏼"
"Raymond, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Jay"
Lisa Innaurato
March 24, 2024
"Jay is an outstanding agent! After being with Allstate for over 14 years and my premiums continued to increase, it was time to find a new insurance agent. Jay is always so incredibly helpful. He’s constantly following up and answering any questions or requests for documentation that I have. Jay responds in record timing. I’m so glad he’s local to the neighborhood and referred by some great people! If you’re looking for an agent who can help you with obtaining competitive premiums, call Jay!"
"Lisa, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Jay"
joseph chancey
February 20, 2024
"Ive been using jay as my agent for the last few years, great guy and an awesome prices. Ive had a few vehicles that were all taken care of through here and would recommend it to anyone else."
"Joseph, thank you for your recommendation! I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Jay "
Samantha Neris
January 30, 2024
"Jay is the absolute best. Very quick, very reliable, phenomenal work."
"Samantha, my team and I will always be here for you! Thank you for giving us the opportunity to serve you each day! - Jay "
breanne sylvester
January 26, 2024
"I have struggled trying to fine affordable insurance and spoke with many different people. I can honestly say jay was the most helpful and made sure i found something super affordable! I definitely recommend jay for your insurance needs!"
"Breanne, thank you for sharing your experience with my team and I! We appreciate your recommendation, and will always be here for you in your time of need. - Jay "
Paul Brady
December 12, 2023
"Jay is the best. He will walk you through all of your options and recommend the best choice for you and your family."
"Paul, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Jay"
Marianne Patterson
December 12, 2023
"Jay is wonderful to work with. My husband and I trust him with our house and cars, and we can rest easy knowing that we are in good hands!"
"Marianne, I am so grateful to have such a terrific team behind me each day! Thank you for recommending our State Farm Agency! - Jay"
Michael Zimmerman
December 11, 2023
"Jay is the man. After switching over to Jay, I saved over 1/3 of what I was previously paying for insurance with Allstate. Jay is always one text away from saving the day. He has insured my condo in philly, our new house in NJ, both mine and my fiancé’s cars, and her engagement ring. I called Jay from the car dealership on a holiday and he had us insured in 15 mins so we could drive the car right off the lot. Go with Jay. You won’t regret it. And you will save $$$."
"Michael, Having a chance to save our customers hard earned money is always a goal we try to reach! Thank you for the recommendation our our agency. Your positive thoughts are delightful to hear. Thank you! - Jay"
Tony Ginder
October 17, 2023
"Mike and Jay are great guys. Great prices!"
"Tony, thank you for the five stars! - Jay"
A Walker
August 21, 2023
"I highly recommend Jay and his team. My car needed to be repaired. The shop I took it to initially was backed up 9 days. Jay didn't hesitate to reach out to another location that had an immediate opening and his team even took care of the paperwork so the car would be towed and I didn't have to worry or take care of that. They were great throughout the entire process and a pleasure to work with."
"Hello, your recommendation of our agency means the world to my team and I. We appreciate the opportunity to serve others while providing a positive experience for all. - Jay"
Kathleen GINTY
August 3, 2023
"Emailed Mr. Ems Re:inquiry about rates. Responded immediately to my inquiry with a detailed explanation and courteous response. I am sure he is very busy yet took the time to courteously and promptly respond to my questions."
"Kathleen, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Jay"
Colleen Joyce
May 26, 2023
"Jay Ems was very knowledgeable, informative and easy to do business with! I highly recommend State Farm with Jay Ems as your agent. You made the process so easy and seamless for adding an older car to my policy! You’ve got my 👍🏼👍🏼 two thumbs up! ⭐️⭐️ Thanks again! :-)"
"Colleen, The recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - Jay"
Christ-y Gee
May 25, 2023
"We recently found out the insurance policy on our rental portfolio was increasing by 120% & the renewal was being forced six months early. We called Jay Ems in a panic. He worked so hard to give a competitive price, similar to what we have been paying. I know you may have loyalties to your current Ins. company but it doesn't hurt to give Jay a call. He really did come through for us."
"Hello, My team and I will always do the best we can in providing the most affordable policies as we know your hard earned income is important to all. - Jay"